At IRIS Software Group, our myPay Solutions business helps organizations across the United States manage one of the most important parts of payroll: tax compliance. Payroll tax is complex, ever-changing, and high-stakes - and businesses rely on us to get it right every single time.

That’s where you come in.

We’re hiring a Lead Tax Analyst to serve as the escalation point for complex payroll tax matters. This role goes beyond day-to-day filings. You’ll oversee high-value and complicated cases such as multi-state filings, federal jurisdiction work, agency notices, and terminations. You’ll also take on tax-related projects, provide oversight to Analysts, and act as a trusted partner for clients who need reassurance and solutions when issues arise.

In addition to handling complex cases, you’ll also pick up special projects, provide oversight across the team’s work, and operate as the key escalation point when challenges require deeper expertise and judgment.

This role is central to protecting compliance and strengthening client trust. By resolving complex challenges and supporting your team, you’ll directly impact client satisfaction, retention, and the reputation of myPay Solutions as a payroll partner that businesses can count on.

Why This Role Matters

• Take on the tough cases: Handle complex filings, amendments, and terminations that require advanced tax expertise.
• Be the escalation point: Provide oversight and support to Analysts, stepping in when issues need extra experience or judgment.
• Strengthen compliance: Oversee larger and more complex filings, ensuring accuracy in federal, state, and local payroll tax compliance.
• Shape the client experience: When clients are facing stressful tax problems, you’ll be the expert they can rely on.
• Support business growth: By resolving issues efficiently and protecting compliance, you’ll help drive retention and reinforce IRIS’s reputation.

About the Team You'll Join

You’ll work closely with the Tax and Banking Managers at myPay Solutions and collaborate with a team of Analysts who value accuracy, resilience, and client service. This is a supportive, high-pressure environment where we know the stakes are high - our clients’ compliance and confidence depend on us.

What You'll Be Doing

• Complex Compliance Work: Take the lead on multi-state, large, or federal filings and complex cases.
• Client Support & Escalation: Act as the go-to person for clients and Analysts when issues become more difficult.
• Tax Filing & Reporting: Oversee and complete payroll tax returns, reconciliations, and payments, including the most complex cases.
• Notice Resolution: Research, analyze, and resolve escalated agency notices, providing clear guidance to clients.
• Oversight & Mentoring: Support and advise Tax Analysts, ensuring quality and consistency across the team’s work.
• Audit & Year-End: Provide documentation for audits and lead in preparing W-2s, 1099s, and other filings.
• Projects & Improvements: Pick up tax-related projects, identify process improvements, and drive efficiencies across the team.
• Legislation Monitoring: Stay ahead of changing laws and keep systems updated.

What We’re Looking For

• A Bachelor’s degree (or equivalent combination of education and experience).
• CPP certification strongly preferred.
• Significant payroll tax filing experience with exposure to multi-state and federal tax jurisdictions.
• Experience handling complex cases such as large filings, agency notices, and terminations.
• Strong client service skills - you stay calm, clear, and professional when clients are under pressure.
• A proactive problem-solver who enjoys taking ownership and driving solutions.
• Ability to mentor others and provide oversight on quality and accuracy.
• Accuracy, attention to detail, and resilience under strict deadlines.
• Must be located in Central or Eastern US time zones.

What You’ll Gain

• Career Growth: Develop into a trusted subject-matter expert with opportunities to progress within IRIS’s global payroll and compliance functions.
• Influence: Be the key escalation point for the tax team and shape how we resolve issues.
• Impact: Protect compliance, enhance client trust, and directly affect retention.
• Supportive Culture: Work with a collaborative team and leaders who value knowledge-sharing and continuous improvement.
• Global Stability, Local Focus: Join a global software group while playing a critical role in a US-focused payroll business.

Our Application Process

We believe hiring should be fair, transparent, and supportive:

1️⃣ Apply online
Send your resume and a few details. No long forms.

2️⃣ Initial Interview (plus Online Assessments)

• A chat with our Talent team.
• Two short assessments:
  • CCAT (15-minute timed test).
  • EPP (untimed personality questionnaire).

3️⃣ Competency & Technical Interview (MS Teams)
A deeper discussion with your future line manager (Tax Manager) and the Banking & Tax Manager. This stage explores your technical expertise, ability to handle complex issues, and how you’d operate as an escalation point.

If you’re an experienced payroll tax professional who thrives on solving complex problems, supporting others, and making a visible impact, this is the role for you.

Apply today to join IRIS myPay Solutions as a Lead Tax Analyst.